Information for children under 13
The website is not intended for nor directed to individuals that are deemed to be children. We will not intentionally collect any personal information from children under the age of 13 through this website without receiving parental consent. If you think that we have collected personal information from a child under the age of 13 through this website, please contact us.
We Respect Your Privacy
We collect customer or consumer information from the following sources: (1) information we receive from you on applications or other forms, such as your name, address, social security number, assets, and income, (2) information about your transactions with us or others that may include our lending partners, and service providers, such as your account balance, payment history, and parties to transactions, debit card usage, and (3) information we receive from third parties, including consumer reporting agencies, such as your creditworthiness and credit history, and lending partners, and service providers. We use this information to provide our products and services to you, to improve our products and services offerings, to communicate with you about our products and services as well as other products and services that may be of interest to you, to comply with legal requirements, and to perform other legitimate business purposes.
We do not respond to web browser Do Not Track signals.
Confidentiality and Security
We restrict access of your customer information to bank employees who have a business reason for knowing such information. We educate our employees about the importance of confidentiality and privacy of customer and consumer information.
We maintain physical, electronic and procedural safeguards that comply with federal banking standards to protect your customer information from unauthorized access. However, no security program is impenetrable, and thus we cannot guarantee the absolute security of your information.
Your California Privacy Rights
If you are a California resident, California law provides you with specific rights regarding your personal information, including the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months and the right to request that we delete any of your personal information that we have collected from you, subject to certain exceptions.
To make such a request, contact us or email. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to two such requests per customer each year.
If you submit a request, we may ask you to verify your identity by submitting your: name, last name, driver’s license or California card ID number, and account number(s).
Please note that the Bank will make an official request for sensitive identifying information to ensure secure transmission.
You also have the right not to be discriminated against if you exercise any of your rights under California privacy law. You may designate in writing an agent to exercise these rights on your behalf. CCBank may require you to verify your identity and provide documentation of your agent’s authorization before we respond to your request.
We may have collected the following categories of personal information of California residents in the past 12 months:
- Identifiers such as a real name, postal address, Internet Protocol address, email address, or other similar identifiers.
- Categories of personal information described in subdivision (e) of California Civil Code Section 1798.80.
- Commercial information.
- Internet or other electronic network activity information.
- Inferences drawn from any of the information identified above.
We reserve the right to amend this policy at any time.